Isaval.shop (“ISaval,” “we,” “us,” or “our”) is committed to protecting the privacy of its users. This Privacy Policy (“Policy”) describes how we collect, use, and disclose your personal information when you use our website, www.isaval.shop (the “Site”). By using the Site, you agree to the terms of this Policy.
1. What personal information do we collect?
We collect the following personal information when you use our Site:
- Contact information: name, email address, phone number, mailing address.
- Billing information: credit card name, credit card number, credit card expiration date, billing address.
- Shipping information: recipient name, shipping address, recipient phone number.
- Account information: username, password, email address.
- Activity information: purchase history, products viewed, pages visited, date and time of visit.
- Device information: IP address, browser type, operating system, device identifier.
2. How do we use your personal information?
We use your personal information for the following purposes:
- Process your orders: process your purchase, ship the product or service to you, manage billing and collections.
- Respond to your inquiries: answer your questions, troubleshoot problems, provide technical support.
- Improve our services: analyze your browsing behavior, personalize your experience on the Site, send you offers and promotions.
- Comply with law: comply with tax, legal, and accounting obligations.
3. With whom do we share your personal information?
We share your personal information with the following third parties:
- Service providers: companies that help us operate the Site, such as shipping companies, payment processors, marketing companies.
- Government agencies: in case of legal requirements.
4. How can you control your personal information?
- Access: You can access your personal information, request its correction or deletion, or limit its treatment.
- Opposition: You can object to the treatment of your personal information for direct marketing purposes.
- Portability: You can request that we send you your personal information in a structured, commonly used, and machine-readable format.
5. How can you exercise your rights?
- By sending an email to [email address]
- By sending a letter to the postal address indicated in section 1.
6. Security of your personal information:
We take the necessary security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
7. Changes to the Privacy Policy:
We reserve the right to modify this Privacy Policy at any time. We will notify you of any material changes in the way we treat your personal information.
8. Acceptance of the Privacy Policy:
By using the Site, you accept this Privacy Policy.
9. Contact:
If you have any questions about this Privacy Policy, you can contact us through the information indicated in section 1.
Additional Disclosures for US and Canadian Compliance
1. California Consumer Privacy Act (CCPA):
If you reside in California, you have additional rights with respect to your personal information. You can learn more about these rights and how to exercise them by visiting our CCPA page.
2. Personal Information Protection and Electronic Documents Act (PIPEDA):
If you reside in Canada, you have additional rights with respect to your personal information. You can learn more about these rights and how to exercise them by visiting our PIPEDA page.
3. Consent:
We obtain your consent to collect, use, and disclose your personal information before doing so. You can withdraw your consent at any time by contacting us.
4. Data Security:
We take reasonable physical, technical, and administrative measures to protect your personal information from loss, theft, misuse, unauthorized disclosure, alteration, or destruction.
5. Data Retention:
We retain your personal information for the time necessary to fulfill the purposes for which it was collected, or as required by law.
6. Data Transfer:
We do not transfer your personal information to other countries without your consent.
7. Third-Party Links and Content:
The Site may contain links to third-party websites or services. These third-party websites and services are not controlled by Isaval, and Isaval does not